FAQ

What is Esther Haus?

Esther Haus is a modest lifestyle and apparel brand created for women who value timeless elegance, intentional living, and refined femininity. Our collections are thoughtfully curated to blend style, comfort, and grace without compromise.

What sizes do you offer?

Sizing may vary slightly depending on the product and fit. We recommend reviewing the sizing guide page. If you need additional help, our team is always happy to assist.

Do you ship internationally?

At this time, we primarily ship within the United States, though international shipping may become available in the future. Please check back for updates as Esther Haus continues to grow.

How long does shipping take?

Orders are generally processed within 1-3 business days. Shipping times vary based on location and carrier delivery estimates but range form 3 business days to 12 business days.

Can I modify or cancel my order after placing it?

We begin processing orders quickly to ensure timely shipping. If you need to make changes to your order, please contact us as soon as possible. While we cannot guarantee modifications, we will do our best to accommodate your request.

What is your return policy?

Eligible items may be returned within 14 days of delivery for store credit or exchange as long as they meet our return conditions listed above.

Are swimwear items returnable?

Yes, eligible swimwear items may be returned if they are unworn, unwashed, and returned with original hygienic liners and tags attached.

How do I contact Esther Haus?

For all customer support inquiries, please contact us through our website contact form or support email at info@shopestherhaus.com. We aim to respond to all inquiries within 1–2 business days.

Will you restock sold out items?

Select items may be restocked depending on demand and seasonal availability. We recommend joining our email list or following Esther Haus on social media for collection updates and restock announcements.